CODE OF ETHICS

Clients

  1. We will serve our clients with integrity, competence, and objectivity.
  2. We will keep client information and records of client engagements confidential and will use proprietary client information only with the client's permission.
  3. We will not take advantage of confidential client information for our firm or ourselves.

Engagements

  1. SWV will sign a confidentiality agreement once a contract is agreed and before work is started.
  2. An SWV manager is not permitted to buy shares/options in the company he/she is working with throughout the contract without the agreement of the customer.
  3. We will only accept agreements for which we are qualified by our experience and competence.
  4. We will immediately acknowledge any influences on our objectivity to our clients and will offer to withdraw from an engagement when our objectivity or integrity may be impaired.

Fees

  1. We will agree our fees and expenses independently and in advance on the basis of the task and will charge fees and expenses that are reasonable, legitimate, and commensurate with the services we deliver and the responsibility we accept.
  2. We will disclose to our clients in advance any fees or commissions that we will receive for equipment, supplies or services, which we recommend to our clients.

Satisfaction

  1. A customer can cancel a current project with one-month notice; only fees incurred to the date of termination will be invoiced.
  2. You will have one contact person always available including weekends.
  3. All SWV projects will have a shadow manager, who will be updated on a weekly basis, so the customer knows that in the event of illness or accident the work will continue.

 

News

Latest news from SWV

 

OPTI 2012 Overview of ophthalmic lenses

03.02.2012 09:23

SWV had the feeling that the exhibition was very well visited, especially on the first two days. The final visitor figures showed an increase over 2011. At OPTI the objective for the SWV team was to …
Read more …

Our Twitter News
Follow us on Twitter!

  • Back from Opti 2012. All major lens manufacturers were very busy. Overall a more positive attitude was felt. SWV Lens Report now available. 20 days ago
  • The SWV team will be at Opti Munich every day from the 13 - 15 January 2012. If you would like to meet, please mail to ingeborg@swv4u.com. 39 days ago
  • The SWV team wishes a happy festive season and a great 2012. 59 days ago